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The cognitive component of an attitude reflects a belief or an opinion.

A) True
B) False

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Ronald is a senior executive at Brown Inc.He is well-mannered and has the ability to cooperate with all his colleagues.When employees have work-related or personal issues,they approach him for support because they trust him.Which of the following personality traits does Ronald most likely possess that enables him to be so approachable?


A) Agreeableness
B) Introversion
C) Self-serving bias
D) Locus of control
E) Extraversion

F) A) and B)
G) A) and E)

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The profile of characteristics making an individual unique from others is referred to as _____.


A) a stereotype
B) personality
C) self-serving bias
D) the locus of control
E) cognitive dissonance

F) A) and E)
G) A) and C)

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Rational commitments are primarily based on _____.


A) values
B) the interests of other employees
C) self-interests
D) effective employee relationships
E) personal wellness

F) A) and B)
G) A) and C)

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Which of the following is true of openness to experience?


A) Openness to experience refers to the degree to which someone is outgoing and sociable.
B) An open person is always a source of conflict and discomfort for others.
C) Openness to experience refers to the degree to which someone is good-natured, cooperative, and trusting.
D) Openness to experience refers to the degree to which someone is responsible, dependable, and careful.
E) An open person is broad-minded and receptive to new things.

F) All of the above
G) D) and E)

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Which of the following is true of emotions?


A) Emotions always tend to be long term.
B) Emotions are generalized positive and negative feelings.
C) Emotions are states of mind that may persist for some time.
D) Emotions tend to be clearly targeted.
E) Emotions are not directed toward any person or any particular thing.

F) None of the above
G) A) and B)

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Which of the following is true about perceptions?


A) Perceptions have a marginal influence on individual behavior.
B) Perceptions do not have an impact on daily life experiences.
C) People perceive the same people, things, or situations differently.
D) People's perceptions are unaffected by their cultural background.
E) Perceptions refer to the desire to achieve or to accomplish something.

F) C) and D)
G) A) and B)

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Which of the following is a difference between an emotion and a mood?


A) An emotion is a generalized feeling, while a mood is a strong feeling directed toward someone.
B) Emotions have a general effect on attitude and behavior, as opposed to moods that have a specific effect on attitude and behavior.
C) While an emotion tends to persist for some time, a mood tends to be brief.
D) An emotion is a positive feeling, while a mood represents a negative feeling.
E) Emotions are clearly targeted feelings, whereas moods are generalized states of mind.

F) None of the above
G) B) and C)

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Wilson often tries to multi-task and,as a result,fails to do well in any task.He also tends to be careless and irresponsible while working on his projects.This implies that Wilson most likely:


A) lacks conscientiousness.
B) has low agreeableness.
C) lacks emotional stability.
D) lacks openness to experience.
E) has low extraversion.

F) A) and B)
G) C) and E)

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In a team meeting,Simon,the manager,was cheerful and happy.Everyone in the room felt good,and the meeting seemed to conclude in no time at all.Which of the following best describes the situation?


A) Halo effect
B) Constructive stress
C) Personal wellness
D) Job involvement
E) Mood contagion

F) A) and B)
G) A) and C)

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Wendy was against the use of animals for testing cosmetics.She believed that it amounted to cruelty toward animals.She worked in a particular organization that was known for using alternative testing methods.When a special investigative team revealed that the firm actually used animals for testing purposes,she experienced a psychological discomfort.This discomfort that Wendy experienced is an example of _____.


A) mood contagion
B) cognitive dissonance
C) constructive stress
D) destructive stress
E) workplace rage

F) C) and D)
G) B) and E)

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Which of the following is true of eustress?


A) It impairs the performance of an individual.
B) It occurs when intense stress breaks down a person's mental system.
C) It encourages diligence in one's work.
D) It acts in a negative way to decrease effort and inhibit creativity.
E) It is a feeling of physical and mental exhaustion from work stress.

F) B) and D)
G) C) and E)

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Which of the following refers to Machiavellianism?


A) The extent to which someone is able to adjust his or her behavior in response to external factors
B) The extent to which a person tends to defer to authority
C) The extent to which someone is curious, open to new ideas, and imaginative
D) The extent to which someone is emotionally detached and manipulative
E) The extent to which someone is relaxed, secure, and unworried

F) D) and E)
G) B) and E)

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Which of the following refers to job involvement?


A) The extent to which an individual is dedicated to a job
B) The extent to which one experiences cognitive dissonance in their job
C) The comfort one feels with one's coworkers
D) The predisposition of employees to act in a certain way
E) The willingness to "go beyond the call of duty" in one's work

F) A) and B)
G) A) and E)

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Leopold regularly gets into arguments with his colleagues due to excessive stress at work.He also engages in physical confrontations.This is an example of:


A) constructive stress.
B) workplace rage.
C) eustress.
D) job burnout.
E) a low-Mach personality.

F) A) and D)
G) D) and E)

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Joshua,the business head of an organization,is broad-minded and well-informed.He believes in adapting to changes in the environment.He also encourages his coworkers to suggest new ideas to help in the growth of the organization.This implies that Joshua has _____.


A) low conscientiousness
B) low agreeableness
C) high openness to experience
D) high selective perception
E) low emotional stability

F) A) and D)
G) All of the above

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Jason's performance at work was declining as he had to meet unrealistic targets daily.Though he was able to meet his targets,the quality of his work was not very good.His supervisor assumed that this was due to a lack of concentration and laziness.This scenario is an instance of a _____.


A) stereotyping error
B) halo effect
C) fundamental attribution error
D) projection error
E) self-serving bias

F) A) and C)
G) A) and B)

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Which of the following refers to organizational citizenship?


A) It is the loyalty of an individual toward an organization.
B) It is a willingness to "go beyond the call of duty in one's work."
C) It is an ability to understand emotions and manage relationships effectively.
D) It is the spillover of an employee's positive or negative moods onto others.
E) It is a strong positive feeling about one's job and the organization that one works for.

F) B) and D)
G) B) and E)

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Karen,the manager of a research organization,believes that women avoid arithmetic and statistics,whereas men prefer such topics.This assumption made by Karen is an example of a _____.


A) stereotype
B) self-serving bias
C) projection
D) fundamental attribution error
E) halo effect

F) A) and E)
G) D) and E)

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Authoritarianism is the degree to which a person defers to authority and accepts interpersonal status differences.

A) True
B) False

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