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Multiple Choice
A) Agreeableness
B) Introversion
C) Self-serving bias
D) Locus of control
E) Extraversion
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Multiple Choice
A) a stereotype
B) personality
C) self-serving bias
D) the locus of control
E) cognitive dissonance
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Multiple Choice
A) values
B) the interests of other employees
C) self-interests
D) effective employee relationships
E) personal wellness
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Multiple Choice
A) Openness to experience refers to the degree to which someone is outgoing and sociable.
B) An open person is always a source of conflict and discomfort for others.
C) Openness to experience refers to the degree to which someone is good-natured, cooperative, and trusting.
D) Openness to experience refers to the degree to which someone is responsible, dependable, and careful.
E) An open person is broad-minded and receptive to new things.
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Multiple Choice
A) Emotions always tend to be long term.
B) Emotions are generalized positive and negative feelings.
C) Emotions are states of mind that may persist for some time.
D) Emotions tend to be clearly targeted.
E) Emotions are not directed toward any person or any particular thing.
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Multiple Choice
A) Perceptions have a marginal influence on individual behavior.
B) Perceptions do not have an impact on daily life experiences.
C) People perceive the same people, things, or situations differently.
D) People's perceptions are unaffected by their cultural background.
E) Perceptions refer to the desire to achieve or to accomplish something.
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Multiple Choice
A) An emotion is a generalized feeling, while a mood is a strong feeling directed toward someone.
B) Emotions have a general effect on attitude and behavior, as opposed to moods that have a specific effect on attitude and behavior.
C) While an emotion tends to persist for some time, a mood tends to be brief.
D) An emotion is a positive feeling, while a mood represents a negative feeling.
E) Emotions are clearly targeted feelings, whereas moods are generalized states of mind.
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Multiple Choice
A) lacks conscientiousness.
B) has low agreeableness.
C) lacks emotional stability.
D) lacks openness to experience.
E) has low extraversion.
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Multiple Choice
A) Halo effect
B) Constructive stress
C) Personal wellness
D) Job involvement
E) Mood contagion
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Multiple Choice
A) mood contagion
B) cognitive dissonance
C) constructive stress
D) destructive stress
E) workplace rage
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Multiple Choice
A) It impairs the performance of an individual.
B) It occurs when intense stress breaks down a person's mental system.
C) It encourages diligence in one's work.
D) It acts in a negative way to decrease effort and inhibit creativity.
E) It is a feeling of physical and mental exhaustion from work stress.
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Multiple Choice
A) The extent to which someone is able to adjust his or her behavior in response to external factors
B) The extent to which a person tends to defer to authority
C) The extent to which someone is curious, open to new ideas, and imaginative
D) The extent to which someone is emotionally detached and manipulative
E) The extent to which someone is relaxed, secure, and unworried
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Multiple Choice
A) The extent to which an individual is dedicated to a job
B) The extent to which one experiences cognitive dissonance in their job
C) The comfort one feels with one's coworkers
D) The predisposition of employees to act in a certain way
E) The willingness to "go beyond the call of duty" in one's work
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Multiple Choice
A) constructive stress.
B) workplace rage.
C) eustress.
D) job burnout.
E) a low-Mach personality.
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Multiple Choice
A) low conscientiousness
B) low agreeableness
C) high openness to experience
D) high selective perception
E) low emotional stability
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Multiple Choice
A) stereotyping error
B) halo effect
C) fundamental attribution error
D) projection error
E) self-serving bias
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Multiple Choice
A) It is the loyalty of an individual toward an organization.
B) It is a willingness to "go beyond the call of duty in one's work."
C) It is an ability to understand emotions and manage relationships effectively.
D) It is the spillover of an employee's positive or negative moods onto others.
E) It is a strong positive feeling about one's job and the organization that one works for.
Correct Answer
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Multiple Choice
A) stereotype
B) self-serving bias
C) projection
D) fundamental attribution error
E) halo effect
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True/False
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