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A group member to whom other members defer because oher or his rank or expertise is known as an) _______________ leader.

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A common failing oproblem-solving groups is that they start to discuss solutions before agreeing on criteria for the solutions.

A) True
B) False

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Helping group members get along with each other is an example oa task need in a small group.

A) True
B) False

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When one member oa small group has a personal goal that conflicts with the goals othe group as a whole, he or she is said to have an) _______________ agenda.

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Which othe following is a maintenance need oa problem-solving small group?


A) setting the agenda of each meeting
B) keeping the discussion on track
C) helping the group reach consensus on a final decision
D) presenting an oral report for the group
E) reducing interpersonal tension in the group

F) A) and E)
G) B) and C)

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According to your textbook, when formulating a question for discussion, a problem-solving small group should phrase the question


A) to allow for a wide variety of answers.
B) to balance the work load among group members.
C) as a question of policy.
D) all of the above.
E) a and c only.

F) D) and E)
G) A) and D)

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In a sense, defining the problem for a problem-solving small group discussion is like choosing the __________ for a speech.


A) specific purpose
B) rhetorical question
C) central idea
D) general purpose
E) main points

F) B) and E)
G) B) and D)

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"What steps should the city take to redevelop the land currently occupied by the vacant mall?" is an example oa well-worded question for a problem-solving group discussion.

A) True
B) False

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The task needs oa small group include such matters as distributing the workload among group members, keeping the group on track, and helping the group reach consensus.

A) True
B) False

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In addition to the group leader, the individual members oa small group have a responsibility to commit themselves to the group's goals and to keep the discussion on track.

A) True
B) False

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The _______________ leadership needs oa problem-solving small group include actions necessary to help the group complete its work. Such actions include analyzing the issues facing the group, keeping the group on track, and formulating criteria for the most

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effective ...

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According to your textbook, the most common decision-making process used by problem-solving small groups is called the


A) issue-resolution approach.
B) introspective solution system.
C) reflective-thinking method.
D) deliberative sequence.
E) dialogue-debate process.

F) None of the above
G) A) and E)

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Which othe following is a maintenance need oa problem-solving small group?


A) easing interpersonal tensions among group members
B) using the Internet to research the issue under consideration
C) ordering lunch for the group during its scheduled break
D) outlining the major reason for adopting the group's policy
E) organizing a symposium to present the group's decision

F) C) and D)
G) B) and E)

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According to your textbook, which othe following is a responsibility oevery member in a problem-solving small group?


A) Seek to become the group's designated leader.
B) Reserve a room for the group's meetings.
C) Keep disagreement at the interpersonal level.
D) Work to keep the group's discussion on track.
E) Serve as the moderator in a panel discussion.

F) A) and B)
G) A) and C)

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Sabina is part oa problem-solving small group in her speech class. As the first meeting othe group came to an end, Sabina volunteered her apartment as a place for the group to hold its next meeting. According to your textbook, what kind oleadership need did Sabina's action fulfill?


A) a task need
B) a procedural need
C) an agenda need
D) a consensus need
E) a maintenance need

F) C) and D)
G) A) and E)

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Once a problem-solving small group has defined the problem, what is the next step they should follow in the reflective-thinking method for small group discussion?


A) Establish criteria for solutions.
B) Brainstorm solutions to the problem.
C) Set an agenda for solving the problem.
D) Reach a consensus decision.
E) Analyze the problem.

F) A) and C)
G) A) and B)

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